{"id":15674,"date":"2022-04-30T09:34:53","date_gmt":"2022-04-30T09:34:53","guid":{"rendered":"https:\/\/tailordisplays.com\/?page_id=15674"},"modified":"2026-02-04T03:09:39","modified_gmt":"2026-02-04T08:09:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/tailordisplays.com\/eo\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15674\" class=\"elementor elementor-15674\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-46c1b4 e-flex e-con-boxed e-con e-parent\" data-id=\"46c1b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68eaae24 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"68eaae24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<\/h3>\n<h3>Overview<\/h3>\n<div>\u00a0<\/div>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"434\" data-end=\"465\">At <strong data-start=\"261\" data-end=\"280\">Tailor Displays<\/strong>, we are committed to providing high-quality products and reliable service. If you experience a quality issue with your order, we are here to help.<\/p>\n<p data-start=\"434\" data-end=\"465\">\u00a0<\/p>\n<h3 data-start=\"434\" data-end=\"465\">30-Day Money-Back Guarantee<\/h3>\n<p data-start=\"467\" data-end=\"590\">You may return eligible items <strong data-start=\"497\" data-end=\"526\">within 30 days of receipt<\/strong> for a refund <strong data-start=\"540\" data-end=\"589\">if the products have a verified quality issue<\/strong>.<\/p>\n<p data-start=\"592\" data-end=\"858\">Once the returned goods arrive at our facility, the return and refund process typically takes <strong data-start=\"686\" data-end=\"718\">approximately 5 working days<\/strong>. The exact time for the refund to appear in your account depends on the payment provider used (for example, PayPal or a credit card issuer).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Additional non-returnable items:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<h2>\u00a0<\/h2>\n<h2>Return Conditions<\/h2>\n<p data-start=\"888\" data-end=\"927\">To be eligible for a return and refund:<\/p>\n<ul data-start=\"929\" data-end=\"1206\">\n<li data-start=\"929\" data-end=\"985\">\n<p data-start=\"931\" data-end=\"985\">Items must be <strong data-start=\"945\" data-end=\"955\">unused<\/strong> and in <strong data-start=\"963\" data-end=\"985\">original condition<\/strong><\/p>\n<\/li>\n<li data-start=\"986\" data-end=\"1049\">\n<p data-start=\"988\" data-end=\"1049\">All products must be returned in their <strong data-start=\"1027\" data-end=\"1049\">original packaging<\/strong><\/p>\n<\/li>\n<li data-start=\"1050\" data-end=\"1089\">\n<p data-start=\"1052\" data-end=\"1089\">All original boxes must be <strong data-start=\"1079\" data-end=\"1089\">intact<\/strong><\/p>\n<\/li>\n<li data-start=\"1090\" data-end=\"1206\">\n<p data-start=\"1092\" data-end=\"1206\">The return must include <strong data-start=\"1116\" data-end=\"1169\">all accessories, manuals, and packaging materials<\/strong> originally provided with the product<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1208\" data-end=\"1283\">Returns that do not meet these conditions may not be eligible for a refund.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Return Authorization (RMA Required)<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"1331\" data-end=\"1445\">Before returning any item, you <strong data-start=\"1362\" data-end=\"1381\">must contact us<\/strong> and obtain a <strong data-start=\"1395\" data-end=\"1444\">Return Merchandise Authorization (RMA) number<\/strong>.<\/p>\n<ul data-start=\"1447\" data-end=\"1581\">\n<li data-start=\"1447\" data-end=\"1508\">\n<p data-start=\"1449\" data-end=\"1508\">Returns sent <strong data-start=\"1462\" data-end=\"1508\">without an RMA number will not be accepted<\/strong><\/p>\n<\/li>\n<li data-start=\"1509\" data-end=\"1581\">\n<p data-start=\"1511\" data-end=\"1581\">Products returned without prior authorization <strong data-start=\"1557\" data-end=\"1581\">will not be refunded<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1583\" data-end=\"1667\">Please contact our support team at {tailor@tailorpixels.com} for RMA instructions before shipping any items back.<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Return Shipping &amp; Fees<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<ul data-start=\"1702\" data-end=\"1887\">\n<li data-start=\"1702\" data-end=\"1768\">\n<p data-start=\"1704\" data-end=\"1768\"><strong data-start=\"1704\" data-end=\"1768\">Return shipping costs are the responsibility of the customer<\/strong><\/p>\n<\/li>\n<li data-start=\"1769\" data-end=\"1838\">\n<p data-start=\"1771\" data-end=\"1838\">This includes <strong data-start=\"1785\" data-end=\"1838\">all export taxes, import duties, and related fees<\/strong><\/p>\n<\/li>\n<li data-start=\"1839\" data-end=\"1887\">\n<p data-start=\"1841\" data-end=\"1887\">Shipping fees and taxes are <strong data-start=\"1869\" data-end=\"1887\">non-refundable<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h3>Refund Amount<\/h3>\n<ul>\n<li data-start=\"1913\" data-end=\"1972\">\n<p data-start=\"1915\" data-end=\"1972\">Refunds will be issued to the <strong data-start=\"1945\" data-end=\"1972\">original payment method<\/strong><\/p>\n<\/li>\n<li data-start=\"1973\" data-end=\"2062\">\n<p data-start=\"1975\" data-end=\"2062\">The refund amount <strong data-start=\"1993\" data-end=\"2062\">will not exceed the original order amount paid to Tailor Displays<\/strong><\/p>\n<\/li>\n<li data-start=\"2063\" data-end=\"2188\">\n<p data-start=\"2065\" data-end=\"2188\">We are <strong data-start=\"2072\" data-end=\"2147\">not responsible for bank fees, currency exchange fees, or other charges<\/strong> applied by your bank or payment provider<\/p>\n<\/li>\n<li data-start=\"2189\" data-end=\"2281\">\n<p data-start=\"2191\" data-end=\"2281\">Such fees are determined by the issuing bank and <strong data-start=\"2240\" data-end=\"2281\">cannot be refunded by Tailor Displays<\/strong><\/p>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h2>Need help?<\/h2>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Contact us at {tailor@tailorpixels.com} for questions related to refunds and returns.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Overview \u00a0 At Tailor Displays, we are committed to providing high-quality products and reliable service. If you experience a<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15674","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/pages\/15674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/comments?post=15674"}],"version-history":[{"count":12,"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/pages\/15674\/revisions"}],"predecessor-version":[{"id":29179,"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/pages\/15674\/revisions\/29179"}],"wp:attachment":[{"href":"https:\/\/tailordisplays.com\/eo\/wp-json\/wp\/v2\/media?parent=15674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}