{"id":15674,"date":"2022-04-30T09:34:53","date_gmt":"2022-04-30T09:34:53","guid":{"rendered":"https:\/\/tailordisplays.com\/?page_id=15674"},"modified":"2026-02-04T03:09:39","modified_gmt":"2026-02-04T08:09:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/tailordisplays.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15674\" class=\"elementor elementor-15674\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-46c1b4 e-flex e-con-boxed e-con e-parent\" data-id=\"46c1b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68eaae24 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"68eaae24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<\/h3>\n<h3>Vue d'ensemble<\/h3>\n<div>\u00a0<\/div>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"434\" data-end=\"465\">Au <strong data-start=\"261\" data-end=\"280\">Afficheurs sur mesure<\/strong>, Nous nous engageons \u00e0 fournir des produits de haute qualit\u00e9 et un service fiable. Si vous rencontrez un probl\u00e8me de qualit\u00e9 avec votre commande, nous sommes l\u00e0 pour vous aider.<\/p>\n<p data-start=\"434\" data-end=\"465\">\u00a0<\/p>\n<h3 data-start=\"434\" data-end=\"465\">Garantie de remboursement de 30 jours<\/h3>\n<p data-start=\"467\" data-end=\"590\">Vous pouvez retourner les articles \u00e9ligibles <strong data-start=\"497\" data-end=\"526\">dans les 30 jours suivant la r\u00e9ception<\/strong> pour un remboursement <strong data-start=\"540\" data-end=\"589\">si les produits pr\u00e9sentent un probl\u00e8me de qualit\u00e9 v\u00e9rifi\u00e9<\/strong>.<\/p>\n<p data-start=\"592\" data-end=\"858\">Une fois que les marchandises retourn\u00e9es arrivent dans nos locaux, la proc\u00e9dure de retour et de remboursement prend g\u00e9n\u00e9ralement les d\u00e9lais suivants <strong data-start=\"686\" data-end=\"718\">environ 5 jours ouvrables<\/strong>. Le d\u00e9lai exact pour que le remboursement apparaisse sur votre compte d\u00e9pend du fournisseur de paiement utilis\u00e9 (par exemple, PayPal ou une soci\u00e9t\u00e9 \u00e9mettrice de cartes de cr\u00e9dit).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Autres articles non retournables :<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Cartes-cadeaux<\/li>\n<li>Logiciels t\u00e9l\u00e9chargeables<\/li>\n<li>Certains articles de sant\u00e9 et de soins personnels<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>Pour effectuer votre retour, nous avons besoin d'un re\u00e7u ou d'une preuve d'achat.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<h2>\u00a0<\/h2>\n<h2>Conditions de retour<\/h2>\n<p data-start=\"888\" data-end=\"927\">Pour pouvoir b\u00e9n\u00e9ficier d'un retour et d'un remboursement :<\/p>\n<ul data-start=\"929\" data-end=\"1206\">\n<li data-start=\"929\" data-end=\"985\">\n<p data-start=\"931\" data-end=\"985\">Les articles doivent \u00eatre <strong data-start=\"945\" data-end=\"955\">inutilis\u00e9<\/strong> et en <strong data-start=\"963\" data-end=\"985\">\u00e9tat d'origine<\/strong><\/p>\n<\/li>\n<li data-start=\"986\" data-end=\"1049\">\n<p data-start=\"988\" data-end=\"1049\">Tous les produits doivent \u00eatre retourn\u00e9s dans leur <strong data-start=\"1027\" data-end=\"1049\">l'emballage d'origine<\/strong><\/p>\n<\/li>\n<li data-start=\"1050\" data-end=\"1089\">\n<p data-start=\"1052\" data-end=\"1089\">Toutes les bo\u00eetes d'origine doivent \u00eatre <strong data-start=\"1079\" data-end=\"1089\">intacte<\/strong><\/p>\n<\/li>\n<li data-start=\"1090\" data-end=\"1206\">\n<p data-start=\"1092\" data-end=\"1206\">La d\u00e9claration doit comprendre <strong data-start=\"1116\" data-end=\"1169\">tous les accessoires, manuels et mat\u00e9riaux d'emballage<\/strong> fournie \u00e0 l'origine avec le produit<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1208\" data-end=\"1283\">Les retours qui ne remplissent pas ces conditions peuvent ne pas \u00eatre \u00e9ligibles \u00e0 un remboursement.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Autorisation de retour (RMA requise)<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"1331\" data-end=\"1445\">Avant de renvoyer un article, vous devez <strong data-start=\"1362\" data-end=\"1381\">doit nous contacter<\/strong> et obtenir un <strong data-start=\"1395\" data-end=\"1444\">Num\u00e9ro d'autorisation de retour de marchandise (RMA)<\/strong>.<\/p>\n<ul data-start=\"1447\" data-end=\"1581\">\n<li data-start=\"1447\" data-end=\"1508\">\n<p data-start=\"1449\" data-end=\"1508\">Retours envoy\u00e9s <strong data-start=\"1462\" data-end=\"1508\">sans num\u00e9ro RMA ne seront pas accept\u00e9s<\/strong><\/p>\n<\/li>\n<li data-start=\"1509\" data-end=\"1581\">\n<p data-start=\"1511\" data-end=\"1581\">Produits retourn\u00e9s sans autorisation pr\u00e9alable <strong data-start=\"1557\" data-end=\"1581\">ne sera pas rembours\u00e9<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1583\" data-end=\"1667\">Veuillez contacter notre \u00e9quipe d'assistance \u00e0 l'adresse {tailor@tailorpixels.com} pour obtenir les instructions relatives \u00e0 l'autorisation de retour (RMA) avant de renvoyer les articles.<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Frais de retour<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<ul data-start=\"1702\" data-end=\"1887\">\n<li data-start=\"1702\" data-end=\"1768\">\n<p data-start=\"1704\" data-end=\"1768\"><strong data-start=\"1704\" data-end=\"1768\">Les frais de retour sont \u00e0 la charge du client<\/strong><\/p>\n<\/li>\n<li data-start=\"1769\" data-end=\"1838\">\n<p data-start=\"1771\" data-end=\"1838\">Il s'agit notamment de <strong data-start=\"1785\" data-end=\"1838\">toutes les taxes \u00e0 l'exportation, les droits d'importation et les frais connexes<\/strong><\/p>\n<\/li>\n<li data-start=\"1839\" data-end=\"1887\">\n<p data-start=\"1841\" data-end=\"1887\">Les frais d'exp\u00e9dition et les taxes s'\u00e9l\u00e8vent \u00e0 <strong data-start=\"1869\" data-end=\"1887\">non remboursable<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h3>Montant du remboursement<\/h3>\n<ul>\n<li data-start=\"1913\" data-end=\"1972\">\n<p data-start=\"1915\" data-end=\"1972\">Les remboursements seront effectu\u00e9s au <strong data-start=\"1945\" data-end=\"1972\">mode de paiement initial<\/strong><\/p>\n<\/li>\n<li data-start=\"1973\" data-end=\"2062\">\n<p data-start=\"1975\" data-end=\"2062\">Le montant du remboursement <strong data-start=\"1993\" data-end=\"2062\">ne d\u00e9passera pas le montant de la commande initiale pay\u00e9e \u00e0 Tailor Displays<\/strong><\/p>\n<\/li>\n<li data-start=\"2063\" data-end=\"2188\">\n<p data-start=\"2065\" data-end=\"2188\">Nous sommes <strong data-start=\"2072\" data-end=\"2147\">n'est pas responsable des frais bancaires, des frais de change ou d'autres frais.<\/strong> appliqu\u00e9e par votre banque ou votre prestataire de services de paiement<\/p>\n<\/li>\n<li data-start=\"2189\" data-end=\"2281\">\n<p data-start=\"2191\" data-end=\"2281\">Ces frais sont d\u00e9termin\u00e9s par la banque \u00e9mettrice et <strong data-start=\"2240\" data-end=\"2281\">ne peut \u00eatre rembours\u00e9 par Tailor Displays<\/strong><\/p>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h2>Besoin d'aide ?<\/h2>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Contactez-nous \u00e0 {tailor@tailorpixels.com} pour toute question relative aux remboursements et aux retours.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Overview \u00a0 At Tailor Displays, we are committed to providing high-quality products and reliable service. If you experience a<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15674","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/pages\/15674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/comments?post=15674"}],"version-history":[{"count":12,"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/pages\/15674\/revisions"}],"predecessor-version":[{"id":29179,"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/pages\/15674\/revisions\/29179"}],"wp:attachment":[{"href":"https:\/\/tailordisplays.com\/fr\/wp-json\/wp\/v2\/media?parent=15674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}